SNUG BEDS HELP CENTER

At Snug Beds, we understand that our customers are eager to receive their new order as soon as possible. That's why we offer free shipping within the UK, and we aim to deliver your order within 7 / 9 working days. Please note that delivery times may vary depending on your location and other factors beyond our control. If you have any concerns about your delivery, please don't hesitate to contact us at sales@snug-beds.co.uk, and we'll be happy to assist you.

At SnugBeds, we take pride in ensuring that all our beds and mattresses are meticulously manufactured right here in the United Kingdom. Our commitment to quality is unwavering, and by crafting our products locally, we have direct oversight and control over every aspect of the manufacturing process. This allows us to uphold the highest standards, delivering a superior sleep experience to our valued customers. We understand the importance of prompt and reliable service. With our UK-based manufacturing, we not only guarantee the finest quality items but also offer fast shipping times. This means that from the crafting stage to the moment your SnugBed arrives at your doorstep, the entire process is streamlined for efficiency. We prioritize your comfort, and our commitment to quality craftsmanship, coupled with expedited shipping, ensures that you receive the best of both worlds – exceptional products and a swift, hassle-free experience. When you choose SnugBeds, you're not just investing in a bed or mattress; you're choosing the assurance of UK-made excellence and the convenience of speedy delivery. Experience the difference of SnugBeds – where quality meets comfort, right from our manufacturing facility to your bedroom.

Yes, we offer a 24 hour trial with a full refund if you're not happy with your Snug Bed purchase. If you decide to return your item, we require that it be in the same condition and original packaging it arrived in. Our customer service team will provide you with a return label and once we receive your item, we'll issue a refund. Please note that any shipping fees associated with the return will be deducted from the refund amount.